Responsible Sourcing
To lessen the potential adverse impacts across the value chain, we carefully consider the design, selection, and operation of our products and services.
- Eliminating single-use plastic: We are committed to minimising our use of single-use plastic, both to directly reduce solid waste generation and to combat the known and potential environmental impacts of plastic pollution, particularly marine plastic pollution.
- Enhancing responsible sourcing: We are expanding our positive impacts by increasing our use of organic produce, considering animal welfare in our supply chains, and making significant contributions to biodiversity conservation by refraining from sourcing vulnerable species.
- Supplier code of conduct: We are fostering collaboration and partnerships along our value chain through the implementation of a supplier code of conduct, which aims to uplift the positive impact of our business for all stakeholders.
Local & Organic Produce
Since beginning of 2021, we started direct sourcing organic jasmine rice from local farmer under Sampran model network, then researched on organic farming in Thailand. The collaboration to support organic farmers thus commenced. In 2022, Dusit marked a small milestone on offering 100% organic rice at its properties throughout Thailand, for both the guest and its employees.
This is being expanded to include some vegetable and produces. From Dusit Princess Moonrise Beach Resort Phu Quoc in Vietnam, which sources 100% locally grown coffee, to Dusit Thani Maldives, whose daily Happy Hour features innovative cocktails and snacks made using native ingredients, when you dine or drink with Dusit, you are socially and economically empowering local farmers and their communities while supporting a healthier planet for all.
Animal Welfare Concerned & Wildlife Protection
We have started piloting the use of cage-free egg since 2021 and aimed to expand further. This is not only animal wefare to allow hens be able to express vital natural behavior, but also lessen the use of antibiotics to deliver safe food for our customers. In 2022, the use of of cage-free egg was expanded further to 6 owned hotels in Thailand.
Global trade in illegal wildlife is estimated to be worth billions of dollars each year. This urgent global issue not only threatens some of the world’s most vulnerable species with extinction, but also damages the livelihoods of people in rural communities and sustainable economic growth. As a responsible business and global member of the World Travel and Tourism Council (WTTC), we ensure our operations are not directly involved in the promotion of illegal wildlife products. Also, we discourage zoo-base tourism and animal entertainment and offer eco-friendly and community-based trip to our customers.
Ban of Vulnerable Species
Since 2019, ban of 6 vulnerable species has been implemented to express our standpoint to conserve nature and stand against overfishing and illegal fishing, including shark fin (from all sources), Sea Turtles and its eggs (Cheloniidae and Dermochelyidae families, from all sources); Chilean Sea Bass (Dissostichus eleginoides, from all sources); Mekong Giant Catfish (Pangasianodon gigas, from all sources); Atlantic Goliath Grouper (Epinephelus itajara, from wild-caught); and Orange Roughy (Hoplostethus atlanticus, from wild-caught). In 2022, the Group Sustainability Committee approved the two additional species, namely Parrotfish (Scaridae family, from all sources) and Napolean Wrasses (Cheilinus undulatus, from all sources).
Single-use Plastic
Since 2018, we made our mission to eliminate single-use plastics across the company, which started by ceasing to plastic straw. The single-use plastic items are being replaced with sustainable options. We define the sustainability criteria whihc are material type and its circularity, together with quality and procurement aspect, and explore the options available in the market. In 2022, the refillable container for room amenities was expanded to overseas hotels and will be more in 2023. For food containers, the better option has been implemented for KAUAI and Dusit Gourmet. The next will be expanded further for hotels in Thailand.
Eco-friendly Product
Eco-label is taken into consideration when sourcing. For example, energy-saving labels and Forest Stewardship Council (FSC) label for paper products to ensure that the paper products are made of commercially farmed and responsibly managed trees. The FSC-certified products are now used at 8 hotels in Thailand, Dusit Thani College (2 campuses), Baan Dusit Thani, KAUAI and Dusit Hospitality Services.